How ep77 Protects Your Privacy
Your account details, payment information and gaming history are secured under our privacy practices. We process only the data needed to deliver your account, verify your deposits through...
What We Collect and Why
When you open an account at ep77, we collect your identity details, contact information and banking data to verify your account and process deposits and withdrawals. Your gaming activity—rounds played, session times, account balance—is logged to maintain your lobby history and transaction records. We collect device and network information to detect unusual account access and protect against fraud. Payment data for JazzCash,
Easypaisa, SadaPay and Raast transfers is encrypted and stored only as long as needed to complete and reconcile your transaction. We do not sell your personal data to third parties. Your information is shared only with payment processors and fraud-detection partners where local law permits, and with legal authorities if required by supported regions' regulations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions and Data Requests
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your data, requests to review your information, or concerns about your account privacy.
Live Chat
Open your account and use the in-lobby chat to speak with our support team about privacy settings, data access, or account security measures we have in place.
Account Settings
View and update your contact details, notification preferences and linked payment accounts directly in your account dashboard under Privacy & Security.
How We Keep Your Data Safe
End-to-End Encryption
All communication between your device and our servers is encrypted using industry-standard TLS protocols. Your password is hashed and never stored in plain text, and login sessions expire after inactivity.
Payment Processing
JazzCash, Easypaisa, SadaPay and Raast transactions are routed through certified payment gateways that comply with local banking security standards. We never store your mobile wallet PIN or banking credentials.
Account Verification
We verify your identity once during account setup and confirm any changes to linked payment methods. This prevents unauthorized access and protects your withdrawal funds.
Fraud Monitoring
Our systems monitor account activity for unusual sign-ins, rapid withdrawal requests, or suspicious gaming patterns. We alert you immediately if we detect potential unauthorised access.
Data Retention
We retain your account data only while your account is active. After closure, personal information is deleted within 90 days unless local law requires longer retention for regulatory purposes.
Privacy by Design
Our platform collects only the minimum data needed to operate your account and process your payments. We don't track your browsing outside ep77 or build marketing profiles from your gaming behaviour.
Consistency Across Our Platform
| Same Protections Everywhere | Whether you access ep77 on desktop, mobile browser or our native app, your privacy controls and encryption standards remain identical. No data is handled differently across devices. |
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| Transparent Updates | If we update this privacy policy, we notify you via email and your account dashboard at least 30 days before changes take effect. You can review the old and new versions side by side. |
| Third-Party Links | ep77 links to external sportsbook data, game studios and payment providers. Those sites operate their own privacy policies. We recommend reviewing their terms before entering your information there. |
| Cookies and Tracking | We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use tracking pixels for advertising or sell your behaviour data to ad networks. |
| Regional Compliance | Our privacy practices comply with data-protection standards in supported regions where local law permits. If you have rights under local data laws, we honour deletion and access requests. |
| Child Safety | ep77 is for adults only. We do not knowingly collect data from anyone under the legal age in your jurisdiction. If we discover underage account activity, we suspend access immediately. |
| Dispute Resolution | If you believe ep77 has mishandled your data, contact our privacy team. Disputes are resolved through our support channel first. Escalation paths depend on your local jurisdiction's regulations. |
Core Privacy Features Built Into Your Account
Two-Factor Authentication
Enable optional 2FA to require a one-time code when logging in from new devices. Your password alone cannot access your account if 2FA is activated on your profile.
Session Timeout
Your login session automatically expires after 15 minutes of inactivity. You'll be asked to re-enter your password if you return later, protecting your account if you leave your device unattended.
Withdrawal Holds
Any new payment method linked to your account is held for 24 hours before withdrawals are allowed. This prevents account theft from immediately draining your balance to a stolen wallet.
Login Notifications
We send you an email every time your account is accessed from a new IP address or device. Review your login history in account settings and report suspicious access instantly.
Password Recovery
Only you can reset your password using the recovery email or phone number on file. We never reset passwords over chat or email—you must verify your identity through a secure token.
Privacy Preferences
Control what communication ep77 sends you—notifications, promotions, withdrawal summaries. Your choices are saved to your account and applied across email, SMS and in-app messages.